![]() ![]() Access to local extensions? - check this option to allow callers to dial internal extension numbers and reach individual operators directly.You'll be able to configure a number of useful features for the menu within the Advanced tab: When any of these options are chosen, an adjacent area will display where you can choose a specific destination for the selected option, such as the name of an extension. Call an internal number - connect the caller to a configured internal number.Go to a follow me - select a follow to divert the caller to. ![]() Leave a message - send the caller to a voicemail box to leave a message.Forward to contact - select an external address contact to forward the call to.Play an audio file - play an audio file to the caller.Receive a fax - divert callers to a fax machine.Go to a Menu - divert callers to an IVR menu, for example you may wish to provide the same IVR menu as a destination for the =#= option and allow the user to press that key to hear the options again.Enter a conference - divert callers into a conference room.Place in call queue - direct callers to a configured call queue.Go to call group - select any call group in your account to divert to.Ring an extension - select any extension in your account to divert to.When configuring your menu options, the following destinations are available for each one when selected: You'll be given 12 options you can configure - *, # and 0-9 - all of which will correspond with a button caller's keypad.Ĭlick any option you wish to configure, enter a short description, then choose the type of destination, along with the endpoint in the destination area below. You'll then be taken to an edit area when you can configure your options, within the Options tab. To start, head to the Menus page within the Call routing dropdown in Dial 9 Connect, then click Create a new menu:Įnter a name for the menu, choose or upload an audio file to play to callers, explaining what each configured option does, then click Save at the bottom. ![]() Using a menu with a VoIP system such as Dial 9 provides a number of advantages to both, which we'll be outlining throughout this post, as well as going through the process of creating one. This also gives the customer the ability to choose a department to speak to, ensuring they reach the right person to help with their enquiry. One of the best ways to achieve this with any phone system is to use a menu.ĭial 9 is no exception and a large number of our customers, including us, use menus. Whether you’re traveling solo or vacationing with the whole extended family, you’ll have all kinds of ahh-inducing cruise rooms to choose from, like affordable connecting staterooms that are perfect for groups, romantic rooms for couples craving rejuvenation and relaxation, and even a thrill-filled Ultimate Family Suite with a private game room and in-suite slide.When receiving calls to your business, it can be useful to know the purpose of the call before you answer it. ![]() It all starts with the boldest cruise ships at sea - and ours have won awards for everything from world class dining and spectacular entertainment, to record-setting onboard thrills and groundbreaking innovation. No matter where in the world you choose to wander, cruises can take you deep into top-rated cruise ports and off-the-beaten-path gems, so you can experience each one like a local. Get on island time and unwind on some of the best beaches in the world, venture deep into the rainforests, and snorkel the most vibrant reefs on a Caribbean or Bahamas cruise getaway with the whole family.Įarn your wilderness badge as you cruise between the Alaska glaciers, pan for gold in prospecting towns, and trek across the rugged tundra on an Alaska vacation. And savor a burst of flavors throughout culture-rich ports in the Mediterranean, the British Isles, Scandinavia and beyond on an unforgettable cruise through Europe. Unlock some of the most incredible travel destinations. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |